The second-hand marketplace Members Express Displeasure Regarding Size Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand when needed, which has left users frustrated.
Sizing System Updates
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Marketplace Information
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods following member complaints.
